Here are a few questions and answers about Letter Perfect and ordering your plastic, changeable marquee sign letters and readerboard supplies.  Please call us toll-free at 1-800-728-0187 with any
questions or email us at letterperfect@ij.net!

Q:  What are changeable marquee sign letters?
A:  Plastic, changeable marquee sign letters come in a variety of sizes and styles.  The most common
are the flat Wagner Zip-Change and Gemini Pronto letters for roadside readerboards.  We also carry
the Dimensional Slotted and Snap Lok letters, which are typically for theater marquee signs.  There is
the Flexible letter which is made specifically for portable readerboards, Letterboard Tabbies (indoor signs) and the reverse sign letters like Zip-Lite and Pronto-Glo.  The word changeable means the sign
letters are removable and can be rearranged to spell out any particular message.

Q:  Do you carry permanently mounted letters?
A:  Yes, we certainly do.  Call us for available letter styles, sizes, mounting methods and prices!

Q:  Does Letter Perfect require a minimum order?
A:  Absolutely NOT!  Just order the items that you need.  All Flat, Dimensional Slotted and Snaplok
sign letters are sold individually; however, we offer discounts on Wagner Zip-Change and Gemini
Pronto flat letters in "Sets" of 250 pieces or more. Flexible letters are sold in pre-packed sets only.

Q:  Do I need a charge card to place my order?
A:  If you already have an established account with Letter Perfect, just fax, mail or call in your order
to our sales department.  If your company is a national fast-food chain, bank, church, school or other nationally recognized company, call us and we can set your company up with an account.  We accept major credit cards (Visa, MC, AmEx) and prepaid orders.  For prepaid orders, you need to call our sales department to get the order total, including shipping and any applicable sales taxes.  To use our convenient order form, Click here.  Call us if you need more information.

Q:  I'm still not sure what size my letters are.  Can you help?
A:  Definitely!  Get your ruler ready and call our sales department at 1-800-728-0187 from 9am to 6pm EST or make a xerox copy of your sign letter and fax it to 1-727-530-7834.  Please include your name, company name and complete telephone number on your fax.  We can easliy match up your marquee
sign letter's style and size and help you with placing an order.

Q:  What if I order the wrong thing?
A:  We've put as much information on our web site as possible in order to help you find the correct equipment for your sign.  But, if you have any questions about the marquee letters or readerboard
supplies you need, please call 1-800-728-0187.  We can help you easily and quickly over the phone.
If you order something by mistake, call us immediately to receive instructions for returning product.  Returned merchandise MUST be re-packed in the same manner in which it was delivered, including
re-shrink wrapping opened items, bubble wrap, etc and must be returned in its original carton.  Only
approved returns will be accepted and any returned merchandise damaged prior to receipt by Letter
Perfect is the customers responsibility.

Q:  How soon before I receive my order?
A:  Most orders are shipped out the day they are placed.  Depending on where you are in relation to our various facilities, the average in-transit time is 2-3 days.  Should you ever need your order over-nighted or shipped by special means, just let our sales department know in advance.  NOTE: We are available to take your call from 9:00am - 6:00pm EST Monday-Friday.  Our voice mail (1-800-728-0187) and fax number (1-727-530-7834) is in operation 24 hours a day.